Privacy Policy for Emerce Online Store

At Emerce, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit and shop at our online store.

1. Information We Collect

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect your name, email address, phone number, billing and shipping address, and payment details.
  • Non-Personal Information: We may also collect non-personal data such as browser type, IP address, and browsing behavior through cookies and other tracking technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Communicate with you about your orders and inquiries.
  • Improve our website and services.
  • Send marketing emails (only if you have opted in).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers (such as payment processors or shipping companies) to fulfill orders and improve our services. These third parties are required to maintain the confidentiality of your information.

4. Data Security

We implement various security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission of data can be guaranteed 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, understand how you use our site, and improve our services. You can choose to disable cookies through your browser settings, but this may limit certain functionalities on our site.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Opt out of receiving marketing communications.
  • Request deletion of your personal data, subject to legal obligations.

7. Third-Party Links

Our website may contain links to third-party sites. Emerce is not responsible for the privacy practices or content of these external websites.

8. Changes to Our Privacy Policy

Emerce reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and the date of the last revision will be updated.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at info@emerce.co.za.

Effective Date: October 4, 2024